Privacy Policy
Last updated: February 2026
Elite Factories ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, submit a request for quotation, or contact us. This includes your name, email address, phone number, company information, and payment details.
How We Use Your Information
We use the information we collect to operate, maintain, and improve our platform, process transactions, send transactional communications, and respond to your inquiries.
Information Sharing
We may share your information with factory suppliers when you place an order or submit an RFQ, payment processors (Stripe) to process your transactions, and service providers who assist in operating our platform.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.
Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. Contact us to exercise these rights.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@elite-factories.com.